Product

Access and permissions

With Convoflo’s advanced access and permissions management, you define exactly who can view, upload, edit, or administer each secure workspace, client file, and subfolder within your firm. Segmented by role to automatically block unauthorized access, your team operates within a clear, controlled, and well-defined framework.

Benefits

Feature overviews

  • Role-based access control

    Assign tailored access roles to individual team members or entire departments (e.g., Accounting, Legal, Sales). Ensure every team member accesses only the information necessary to fulfill their mandate.

  • Automated permission cascading

    Set user permissions once at the root workspace level, and they instantly apply across all subfolders and attached files. Eliminate tedious manual setups, save critical time, and enforce flawless structural consistency.

  • One-click revocation

    Remove or modify an employee's access to a folder in one click, without disrupting the client experience or affecting other contributors' permissions. Internal departures or reorganizations are managed with zero risk of data leakage.

  • Strict departmental data isolation

    Prevent unauthorized cross-viewing of sensitive supporting documents. A file managed by the legal department remains strictly invisible to members of other departments unless explicit permission is granted.

  • Instant team collaboration on new client secure spaces

    Assign entire teams the moment a new client space is opened. Your assistants and professionals gain immediate access to deposited files without waiting for manual individual invitations.

  • Enterprise single sign-on (SSO)

    Ensure that every internal user accessing client portals is properly authenticated. Integrate single sign-on (SSO) for centralized access control managed by your IT team.

  • Dual permission engine

    Always distinguish the permissions granted to your team members from those configured for the end client. Your internal notes and working files remain 100% hidden from the client.

  • Gated deliverables & automated conditions

    Restrict downloading or editing capabilities for specific deliverables until an electronic signature or fee payment is secured through automation rules. Keep full control over your work product while removing manual payment and signing follow-ups.

  • Passwordless portal access

    Provide your clients with restricted access to their dedicated workspace through smooth, passwordless authentication, eliminating any risk of a client accessing another folder’s data.

  • Immutable activity audit trail

    Every addition, modification, or removal of permissions is permanently recorded in the client space activity log (featuring precise timestamps, the author of the change, and the assigned role).

Testimonials

A lot of happy customers

"Signing documents in a secure space has sped up the process and reduced the need for a printer / scanner when working remotely."

Sylvie

President

"Goal achieved: ease of use, efficiency, professionalism, customer service and attentiveness to users' needs."

Mathieu

CPA

"Easy to deploy, fast and effective technical support, easy to use, useful features (such as electronic signatures managed directly on the portal)."

Hugues

IT consultant

"Its simplicity, even the clients least comfortable with computers seem to take to it fairly easily"

Laura

Owner

"A positive experience overall: the software is simple to use, user-friendly, and makes day-to-day file management easier."

Jessica

Assistant

"Excellent. The application helps us sort our files and already start classifying the documents we receive. It makes us so efficient."

Joyce

Notary

"Easy to use, the platform is accessible to everyone."

Caroline

Sales director

"Everything is very straightforward, it is easy and efficient. Customer service is phenomenal, I sometimes get answers instantly after asking a question through the messages section, very very competent, the advisors are genuinely focused on customer service."

Émilie

Project coordinator

"So far it has been very easy to set up the platform, adapt it to our needs and launch it. Our clients say they are very satisfied with it so far, and they like it a lot."

Valérie

Operations director

"I am very satisfied. The software speeds up sending and receiving my clients' confidential documents."

Francois

CPA

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Turn client communications into a competitive advantage starting today.

A shared benefit for clients, teams, and the entire organization

For your client

Simplified, Ultra-Secure Access Management Without Complex Passwords to Remember. Your clients access their secure space in a single click using Single Sign-On (SSO) or smooth, modern authentication. They can view documents, respond to requests, and interact with your firm in a clear, reassuring environment—without risking account lockouts or wasting time.

For your internal teams

Take back control over document permissions and eliminate unmanaged email access. Professionals and assistants can grant or revoke access by client, folder, or department in seconds—using your central company directory to prevent accidental sends and data leaks.

For your organization

A centralized security policy and the total elimination of Shadow IT. You secure identities with centralized management via Microsoft Entra ID (Azure AD) and multi-factor authentication (MFA). You guarantee strict traceability and secure, Canadian-sovereign archiving that is 100% compliant with Law 25 (Quebec), PIPEDA (Canada), and SOC 2 Type II certified (United States/North America). Get things done... with a smile.

Bring total clarity to your client access & permission management

With Convoflo’s granular access control, protect your confidential files, simplify team workflows, and deliver a 100% secure, compliant communication environment.

Our mission

Helping organizations unleash their full productivity potential by providing them with a secure client-messaging solution for their daily communications… effortlessly.

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